Refund Policy

Refund Policy

Indian Tech Corporation (referred to as "we", "our", or "us") is committed to providing high-quality products and services. This Refund Policy outlines the terms and conditions under which refunds may be issued for our services and products. Our registered office is located in Jabalpur, Madhya Pradesh, India.

Please read this policy carefully before making any purchases. By making a purchase, you agree to be bound by this Refund Policy.

1. General Policy

Our refund policy varies depending on the type of service or product purchased. All refund requests must be submitted in writing to our designated contact email address, as provided in the "Contact Us" section below.

2. Service-Specific Refund Terms

2.1 Software Development & Custom Projects

• Initial Deposit/Advance Payment: For custom software development, web development, or other project-based services, an initial deposit or advance payment is typically required. This deposit is generally non-refundable once work has commenced or significant resources have been allocated to your project, including but not limited to, initial consultations, requirement gathering, design mock-ups, or code development.
• Project Cancellation by Client: If a client cancels a project after work has begun but before completion, any refund will be determined based on the amount of work completed and expenses incurred up to the date of cancellation. We reserve the right to retain a portion of the payment to cover costs such as time spent, materials, third-party services, and administrative fees.
• Project Non-Delivery/Failure to Meet Agreed Specifications: If Indian Tech Corporation fails to deliver the agreed-upon software or service as per the signed agreement and specifications, and after reasonable attempts to rectify the issue, a pro-rata refund or full refund may be issued, depending on the circumstances and the extent of non-delivery. This will be assessed on a case-by-case basis.

2.2 IT Consulting & Advisory Services

• Hourly/Project-Based Consulting: For consulting services billed hourly, refunds are generally not provided for hours already spent. For project-based consulting, the refund terms will be similar to those for software development (Section 2.1), based on milestones achieved and resources utilized.
• Cancellation of Scheduled Sessions: If you cancel a scheduled consulting session with less than 24 hours' notice, the session may be charged in full, and no refund will be issued for that specific session.

2.3 Digital Marketing Services (SEO, SMM, PPC, Content Marketing)

• Monthly Retainer Services: Digital marketing services are typically provided on a monthly retainer basis. Refunds are generally not provided for the current month's service once the service period has commenced. Cancellation for future months usually requires a 30-day written notice.
• Performance-Based Services: For services where payment is tied to specific performance metrics, refund terms will be explicitly defined in the service agreement.
• Setup Fees: Any initial setup fees for digital marketing campaigns are generally non-refundable.

2.4 Web Hosting & Domain Registration

• Web Hosting:
• Annual/Long-Term Plans: A refund may be issued for the unused portion of an annual or long-term web hosting plan if cancelled within the first 30 days of service, excluding any setup fees or domain registration costs. After 30 days, no refunds will be issued for the remaining term.
• Monthly Plans: Monthly hosting plans are generally non-refundable once the month has commenced.
• Domain Registration: Domain registration fees are generally non-refundable once the domain has been registered, as these are third-party costs incurred immediately.

3. Eligibility for Refund

To be eligible for a refund, the following conditions must generally be met:

• The refund request must be submitted within the specified timeframe for the particular service (if applicable).
• The reason for the refund must fall within the scope of this policy or a specific service agreement.
• Any services rendered or resources utilized will be deducted from the refundable amount.

4. Non-Refundable Items/Situations

The following are generally non-refundable:

• Services that have been fully rendered or completed.
• Third-party costs, such as domain registration fees, SSL certificates, software licenses, or stock photography purchased on your behalf.
• Any setup fees, administrative fees, or transaction charges?
• Services are provided at a discounted rate or as part of a promotional offer.
• Refunds are requested due to a change of mind or circumstances unrelated to the quality or delivery of our services.

5. Refund Process

1. Submit Request: All refund requests must be submitted in writing via email to [Your Company's Email Address]. Please include your name, contact information, service/product purchased, date of purchase, and a detailed reason for the refund request.
2. Review: Our team will review your request within [Number] business days. We may contact you for additional information or clarification.
3. Approval/Denial: We will notify you of the approval or rejection of your refund request.
4. Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days (typically 7-14 business days), depending on your bank or payment processor.

6. Changes to This Refund Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. Your continued use of our services after any such changes constitutes your acceptance of the new refund policy.

7. Contact Us

Indian Tech Corporation

2914, Purva Chungi Chowki, Garha, Jabalpur Pin. Code 482003

Ind.indiantech@gmail.com

9340337310